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INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Answer: Yes! We strive to ensure that all products you see on our website or social media accurately represent what you will receive. However, please note that slight variations in color, size, or texture may occur due to lighting, screen settings, or handmade processes.
How can I return an item?
Answer: To return an item, please contact our customer support within 3 days of receiving your order. Make sure the product is unused, in its original packaging, and with all tags attached. We will guide you through the return process and issue a refund or exchange as per our policy.
Will you restock items indicated as “out of stock?”
Answer: Yes! Many of our out-of-stock items are restocked regularly. You can sign up for notifications on the product page, and we’ll alert you as soon as it’s available again.
Where can I ship my order?
Answer: We currently operate only within Pakistan, delivering to cities and nearby villages. If your location is within these areas, you can place your order and we’ll ensure it reaches you safely.
INFORMATION ABOUT US
